Mobile App: FAQ's

Events often offer a Mobile App for access to event tools on a user's mobile device.

While every event has a variety of content and custom design within each page, we hope to guide you through what you can expect on the Mobile App page or visit our FAQ's*.

1. You will likely be directed to a Web page that contains information about the event's Mobile App.
   
   
   • Once here there are several options for downloading the app and learning about the features of the app.
     
     
     
     
2. Each Mobile App and its features are customized by the event management team.
   
   
   
   

Frequently Asked Questions:

Q: How do I download the mobile app?

A: From your mobile device, click the appropriate button on the Mobile App page to access the official Mobile App and access search and planning tools for your event.

Q: How do I see what Sessions are being offered in the mobile app?

A: Tap on the Schedule title in the app menu dashboard to view the complete list of sessions.

Q: How do I search for sessions in the mobile app?

A: You can view the schedule by swiping left and right and scrolling up and down for sessions sorted by day and time. Search for sessions by keyword using the search bar at the top of the screen. When you see a session title that interests you, tap on the star next to that listing to add to favorites.  Tap anywhere else on the session to view session details.

Q: How do I search for Exhibitors by Company Name in the mobile app?

A: Exhibitors are shown in two lists: “All Exhibitors” and “By Product Category”. Click on a product category to view a list of the exhibitors in that group. The “All Exhibitors” tab lists all the current exhibitors in alphabetical order. The “By Product Category” tab lists the product categories and the number of exhibitors who have selected each of these. 

Q: How do I search Exhibitors by Keyword in the mobile app?

A: You can search for exhibitors by typing a keyword in the search box at the top of the Exhibitor list screen. The results will include all exhibitors that have this keyword in their company name, profile, brands or product categories. Each exhibitor listing has their booth number(s) displayed below their name. An exhibitor listing may have a video icon which indicates that they have uploaded multimedia content.

Q: How do I save an Exhibitor to Favorites in the mobile app?

A: From the Exhibitor list or any exhibitor's online profile, you can add the exhibitor as a favorite by clicking on the star icon.

Q: How do I view the Exhibitor Online Profile in the mobile app?

A: You can visit the online profile for any company by clicking on their name in the Exhibitor list. You will see the company’s contact information, description, product categories and videos they have uploaded. To play the video on your device, just click on the video. From this screen you can add the exhibitor as a favorite by clicking on the star icon. You can also view the location of their booth on the floor plan by clicking on the “Map it” button. The exhibitor’s booth will be highlighted on the floor plan.

Q: How do I view the Interactive Floor Plan in the mobile app?

A: View the Interactive Floor Plan by clicking on the Maps icon in the app dashboard. The Main Map will highlight booths belonging to the exhibitors that you have starred. You can also view an exhibitor’s profile from the map view by clicking on their booth.

*Disclaimer: Please be advised that not all content and functionality above may be available as it is up to the event to decide what pages, fields and features they wish to utilize. If you would like some of these features for next year's event, contact the event directly to request them.