Mobile App

Events often offer a Mobile App for access to event tools on a user's mobile device.

While every event has a variety of content and custom design within each page, we hope to guide you through what you can expect on the Mobile App page or visit our FAQ's*.

1. You will likely be directed to a Web page that contains information about the event's Mobile App.

   • Once here there are several options for downloading the app and learning about the features of the app. 
     
     
     
     

2. Each Mobile App and its features are customized by the event management team. 
   
   
   
   

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Frequently Asked Questions:

Q: My mobile app is not syncing across devices, what should I do?

A: Check to see if the Mobile App is through Personify A2Z Events. If so, reloading the app may help to refresh content or simply log out and log back in. If you are unsure who your Mobile App is provided through, check with your event management team for confirmation and to see if syncing capability is set up.

Q: How do I download the mobile app?

A: From your mobile device, click the appropriate button on the Mobile App page to access the official Mobile App and access search and planning tools for your event.

Q: How do I see what Sessions are being offered in the mobile app?

A: Tap on the Schedule title in the app menu dashboard to view the complete list of sessions.

Q: How do I search for sessions in the mobile app?

A: You can view the schedule by swiping left and right and scrolling up and down for sessions sorted by day and time. Search for sessions by keyword using the search bar at the top of screen. There are two ways you can save a session, when you see a session title that interests you, tap on the star next to that listing or from the session page, select "Add Session" to save it to your planner. View our video guide on searching for sessions in the mobile app below.

Q: How do I search for Exhibitors by Company Name in the mobile app?

A: Exhibitors are shown in two lists: “All Exhibitors” and “By Product Category”. Click on a product category to view a list of the exhibitors in that group. The “All Exhibitors” tab lists all the current exhibitors in alphabetical order. The “By Product Category” tab lists the product categories and the number of exhibitors who have selected each of these. View our video guide on searching for exhibitors in the mobile app below.

Q: How do I search Exhibitors by Keyword in the mobile app?

A: You can search for exhibitors by typing a keyword in the search box at the top of the Exhibitor list screen. The results will include all exhibitors that have this keyword in their company name, profile, brands or product categories. Each exhibitor listing has their booth number(s) displayed below their name. An exhibitor listing may have a video icon which indicates that they have uploaded multimedia content.

Q: How do I save an Exhibitor to Favorites in the mobile app?

A: From the Exhibitor list or any exhibitor's online profile, you can add the exhibitor as a favorite to your personalized planner by clicking on the star icon.

Q: How do I Connect with Exhibitors in the mobile app?

A: View the video guide below.

Q: How do I view the Exhibitor Online Profile in the mobile app?

A: You can visit the online profile for any company by clicking on their name in the Exhibitor list. You will see the company’s contact information, description, product categories and videos they have uploaded. To play the video on your device, just click on the video. From this screen you can add the exhibitor as a favorite to your Personalized Planner by clicking on the star icon. You can also view the location of their booth on the floor plan by clicking on the “Map it” button. The exhibitor’s booth will be highlighted on the floor plan.

Q: How do I view the Interactive Floor Plan in the mobile app?

A: View the Interactive Floor Plan by clicking on the Maps icon in the app dashboard. The Main Map will highlight booths belonging to the exhibitors that you have added to your Personalized Planner. You can also view an exhibitor’s profile from the map view by clicking on their booth.

Q: How do I find my location on the Interactive Floor Plan in the mobile app?

A: Click on the Locate Me button at the bottom of the interactive floor plan. Then enter a nearby exhibitor's name and then click Search. Click on the listed exhibitor's name, a marker will appear on the map to indicate where you are currently located on the show floor.

Q: How do I manage my Personalized Planner in the mobile app?

A: From the app menu dashboard, select the Planner app icon. From here you can manage the lists of exhibitors, sessions and personal meetings that you have added to your Personalized Planner.
To see your saved exhibitors, click on "My Exhibitors".  To see saved Sessions & Meetings, click on "My Itinerary" to see your schedule by day. This section will include all of your saved sessions and the personal meetings you created in the mobile app. View the video guide on How to Create a Personalized Planner below.

To add Sessions to a Mobile Device's Calendar, from the session screen, select "Add to Device Calendar" to save the session in your device's calendar. To add a Personal Meeting, from the Planner section, tap on the calendar icon at the bottom of the screen. Select your desired day and time and add any notes. To remove a Saved Exhibitor or Session, from the app menu dashboard, select the Planner app icon. From here you can manage the lists of exhibitors, sessions and personal meetings that you have added to your Personalized Planner. View the video guide on How to Build Your Expo Plan below.

Q: How do I add or view My Notes in the mobile app?

A: From the app menu dashboard, select the My Notes app icon. You will see a list of your session and meeting notes. To add a note, tap on the "pencil" icon on the bottom of the screen. To edit one of your notes, tap on the "folder" icon on the bottom of the screen to see more details. To email the notes to yourself or a contact, tap on the arrow in the bottom left corner. 

Q: How do I search for and network with other attendees in the mobile app?

A: From the main menu click on "Attendee Networking", you will be prompted to login. Once you are logged in you can: locate attendees who are planning to attend the event, create a favorite list of attendees whom you want to meet, connect with attendees via social or professional networking tools. *This feature is not available in all mobile apps.

Q: How do I ensure other attendees can find me in the mobile app?

A: After you have logged in to the attendee networking feature, visit the "My Profile" link in the upper right corner of the screen. Complete your profile with as much detail as you would like. The more details you offer the easier it will be for other attendees to find you. *This feature is not available in all mobile apps.

Q: How do I create a favorite list of attendees in the mobile app?

A: Once logged in to the attendee networking feature, click the star icon beside any attendee's name to add them to your favorite list. Click the "star" tab at the top to see your list. *This feature is not available in all mobile apps.

Q: How do I network with other attendees in the mobile app?

A: Message an attendee from the attendee list by scrolling to the right to find the envelope button, tap the envelope button to send the attendee a message. Send a message from an attendee's profile from the attendee list, click on an attendee's name to view their profile. You will see options to connect with them via email, social networks, and professional networks depending on what the attendee has chosen to display. To send an attendee a message, tap on the envelope icon. *This feature is not available in all mobile apps.

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*Disclaimer: Please be advised that not all content and functionality above may be available as it is up to the event to decide what pages, fields and features they wish to utilize. If you would like some of these features for next year's event, contact the event directly to request them.